Why We Built Hugo
The Shortest Distance from Insight to Action
Every day, our teammates were speaking to customers, gathering valuable insights about our business. These insights were critical to our Product, Engineering and Marketing teams but the information was buried in notebooks, our CRM and email exchanges.
It didn't seem right that it's easier for the team to be disconnected from customer insights, than it is to stay connected.
So we built Hugo, to make it easy for teams to share their meeting notes, move faster and be more responsive to their customers.