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Closing the Loop - Customer Insight to Action in Minutes
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Closing the Loop - Customer Insight to Action in Minutes

June 22, 2018
Darren Chait
Co-founder & COO at Hugo
Darren Chait is a co-founder of Hugo. Solving some of the pain around meetings is a cause close to Darren’s heart. Prior to founding Hugo, he was a lawyer at one of Australia’s largest law firms – he attended meetings for a living! Today, Darren regularly writes and speaks at leading events about trends in the way we work.

We recently shared our views on why and how to leverage customer insights to create a successful product with our friends at Chameleon. Read more here.

The Art of the Customer Meeting
The Art of the Customer Meeting
Your best opportunity to eliminate the specter of churn, turn renewal decisions into foregone conclusions, and create brand ambassadors is in the customer meeting.
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Darren Chait
Co-founder & COO at Hugo
Darren Chait is a co-founder of Hugo. Solving some of the pain around meetings is a cause close to Darren’s heart. Prior to founding Hugo, he was a lawyer at one of Australia’s largest law firms – he attended meetings for a living! Today, Darren regularly writes and speaks at leading events about trends in the way we work.

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