Closing the Loop - Customer Insight to Action in Minutes
June 22, 2018
We recently shared our views on why and how to leverage customer insights to create a successful product with our friends at Chameleon. Read more here.
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September 4, 2019
The 2019 Customer Success Technology Market Map
For customer success managers (CSM), the tools of the trade are growing increasingly sophisticated… and numerous. From 2019 to 2024, the customer success (CS) platforms market is projected to grow from $854 million to $2.66 billion. Our 2019 customer success market map gives you an overview of the tools used by leading customer success teams.