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Making your Business More Transparent Will Make Customers Happier
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Making your Business More Transparent Will Make Customers Happier

May 7, 2018
Darren Chait
Co-founder & COO at Hugo
Darren Chait is a co-founder of Hugo. Solving some of the pain around meetings is a cause close to Darren’s heart. Prior to founding Hugo, he was a lawyer at one of Australia’s largest law firms – he attended meetings for a living! Today, Darren regularly writes and speaks at leading events about trends in the way we work.

This article was featured on the People Development Network blog on May 7, 2018.

I’m often asked about the biggest differences between the corporate and startup worlds, having made the switch from corporate law to start Hugo in San Francisco. It wasn’t trading my suit for a hoodie or my latte for a RedBull. The biggest adjustment for me has been getting used to the inherent transparency in new age companies, and the associated value.

Read more here.

The Art of the Customer Meeting
The Art of the Customer Meeting
Your best opportunity to eliminate the specter of churn, turn renewal decisions into foregone conclusions, and create brand ambassadors is in the customer meeting.
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Darren Chait
Co-founder & COO at Hugo
Darren Chait is a co-founder of Hugo. Solving some of the pain around meetings is a cause close to Darren’s heart. Prior to founding Hugo, he was a lawyer at one of Australia’s largest law firms – he attended meetings for a living! Today, Darren regularly writes and speaks at leading events about trends in the way we work.

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