is a leading provider of operational machine learning. Their ready-to-use system, the Falkonry LRS, is utilized by Global 2000 industrial companies.
To get results, Crick Waters, Falkonry’s SVP Customer Success, knew they needed to share customer insights across the company. Hugo allows Crick and his team to track, manage and share customer insights from meetings seamlessly. So whether the meeting is about initial implementation, renewals, or expansion of product use, technical teams and customer success leadership is always cognizant about what customers are saying.
Because Hugo makes integration easy with the rest of their tools such as Trello, Jira, Zoom, and Salesforce, the entire Falkonry business never misses a beat either.