See if Hugo is a good fit for your team

Hugo is meeting note software that centralizes notes and connects insights to your team's apps

Connected Meeting Notes Illustration

Got questions? We've got answers

What is Hugo?

Hugo is a team meeting note tool that your team uses to save notes taken in their meeting - internal (team meetings) or external (customer/partner/client), which are then shareable and actionable.

What should I be using Hugo for?

  1. Transparency
    You can use Hugo to end the creation of team silos at your company - everyone can be on the same page without being in the same room… or even the same time zone!
  2. Efficiency
    You can use Hugo to make cross-team collaboration faster and more organic as the right people can be looped in to a conversation in real-time. You can also create agendas that attendees can use to be prepared.
  3. Insurance
    You can use Hugo to make knowledge handover easy - all the data is stored against the contacts and companies being managed by your team. This makes it possible for one teammate to pick up where another left off.

How is Hugo different?

With a deep bench of 3rd party integrations, Hugo works with the rest of your software stack so that information from meetings can be pushed out to other tools.

Hugo uses your calendar as a source of truth for who you and your team are meeting. Instead of using a system of folders like other note apps, Hugo will store your notes against the people attending your meetings and the companies that they work for.

Hugo doesn't replace your existing tools. The value of Hugo is that it connects all the tools your team is already using to meeting process. For meeting notes, Hugo will beat your generic, personal note-taking tool or notebook and will complement department-specific solutions like your CRM. Hugo is better at ensuring meeting information breaks through departmental silos and that the information actually gets actioned - right in the apps used by different departments in your business.

What are the main benefits of Hugo?

Siloed sharing of meeting insights leads to uninformed decisions and latency for those not in the room. Actively sharing meeting insights informs your team and the work that they do, leading to business alignment and autonomy throughout the organization. Hugo gives your team a meeting note tool from which they can take notes which are shareable and actionable with the rest of the business. Your business also gets the benefit of centralized, secure meeting knowledge which is easily accessible, searchable and available for the rest of the team.

How should I use Hugo?

You should use Hugo to save notes for meetings that contain information that need to be recorded for future reference, discussed with other teammates or turned into action in your team's tools.

How does Hugo improve my team's stack?

Hugo becomes the “operating system” that you use to run all of your meetings. For example, for a meeting with a customer, you can sync notes to Salesforce, create Zendesk tickets for the support team, and post to Slack to update other customer-facing execs. For a project planning meeting, you can keep a record of notes across recurring check-ins and create Jira or Asana tickets to turn decisions into work.

What are some of the most successful teams on Hugo doing?

The most successful teams:

  • Run all meetings (internal and external) on Hugo
  • Have an agenda that is automatically shared ahead of time
  • Assign an attendee to be the Hugo scribe
  • Create action items from Hugo notes (whether they’re logged as a user @mention or triggered in a 3rd party app such as Trello, Asana or Salesforce).
  • Make sure notes are accessible to all teammates in Hugo.
  • Make sure notes are posted to the correct Slack channel, with a focus on informing the right people but not spamming everyone in the company.

How long does it take to get started?

While it take minutes to create an account, it takes around a week to get full initial value from Hugo. Our most successful teams commit to 3-5 days of using the product to see actionable value.

Is my data safe with Hugo?

Yes! Your proprietary knowledge is safe with Hugo. We invest heavily in state of the art security and privacy infrastructure, ensuring that your data is behind firewalls, encrypted and only accessible to your team (and members of your team based on the permissions you set). We are also Privacy Shield and SOC 2 compliant. You can read more about our security processes and infrastructure in our Security Center.

Why does Hugo ask for permissions to access and edit my calendar data?

The value of Hugo is that your meeting notes are linked to your meetings and the people and companies that attend them! That means we notify you at just the right time and make sure you and your team can find the right insights. We also allow you to share meeting agendas in the calendar description of your calendar events, so everyone is prepared and on the same page. To achieve this, we need access to your calendar data using the Google and Microsoft APIs. Unfortunately the permissions they give us are sometimes described widely (you may notice a right to delete calendars for example). Rest assured, we only read your calendar data and add to event descriptions if you expressly select that. We will never remove, edit or write anything else to your calendar.

How much does Hugo cost?

Hugo is totally free for teams of up to five. Learn more about our pricing for larger teams here.

Keep reading more FAQs in our Support Center
Connect your team in seconds
Hugo Event Page Screenshot
XHugo Logo

Welcome to Hugo

Getting started with Hugo is best experienced on your computer.

We'll send you an email with a link!
Great! Look out for an email from us in your inbox!
Oops! Something went wrong. Try again or contact us!