See if Hugo is a good fit for your team

Hugo is meeting note software that centralizes notes and connects insights to your team's apps

Connected Meeting Notes Illustration

Got questions? We've got answers

What is Hugo?

Hugo is a team meeting note tool that your team uses to save notes taken in their meeting - internal (team meetings) or external (customer/partner/client), which are then shareable and actionable.

What should I be using Hugo for?

  1. Transparency
    You can use Hugo to end the creation of team silos at your company - everyone can be on the same page without being in the same room… or even the same time zone!
  2. Efficiency
    You can use Hugo to make cross-team collaboration faster and more organic as the right people can be looped in to a conversation in real-time. You can also create agendas that attendees can use to be prepared.
  3. Insurance
    You can use Hugo to make knowledge handover easy - all the data is stored against the contacts and companies being managed by your team. This makes it possible for one teammate to pick up where another left off.

How is Hugo different?

With a deep bench of 3rd party integrations, Hugo works with the rest of your software stack so that information from meetings can be pushed out to other tools.

Hugo uses your calendar as a source of truth for who you and your team are meeting. Instead of using a system of folders like other note apps, Hugo will store your notes against the people attending your meetings and the companies that they work for.

How should I use Hugo?

You should use Hugo to save notes for meetings that contain information that need to be recorded for future reference, discussed with other teammates or turned into action in your team's tools.

How does Hugo improve my team's stack?

Hugo becomes the “operating system” that you use to run all of your meetings. For example, for a meeting with a customer, you can sync notes to Salesforce, create Zendesk tickets for the support team, and post to Slack to update other customer-facing execs. For a project planning meeting, you can keep a record of notes across recurring check-ins and create Jira or Asana tickets to turn decisions into work.

What are some of the most successful teams on Hugo doing?

The most successful teams:

  • Run all meetings (internal and external) on Hugo
  • Have an agenda that is automatically shared ahead of time
  • Assign an attendee to be the Hugo scribe
  • Create action items from Hugo notes (whether they’re logged as a user @mention or triggered in a 3rd party app such as Trello, Asana or Salesforce).
  • Make sure notes are accessible to all teammates in Hugo.
  • Make sure notes are posted to the correct Slack channel, with a focus on informing the right people but not spamming everyone in the company.

How long does it take to get started?

While it take minutes to create an account, it takes around a week to get full initial value from Hugo. Our most successful teams commit to 3-5 days of using the product to see actionable value.

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