Which Customer Success tools belong in your startup tech stack
May 19, 2020
Customer Success Managers are the defenders of revenue at high-growth SaaS startups. A good technology stack is like a super suit, empowering those CSMs to scale their work across hundreds of customers.
Founder’s session Ep. 5 with Darren Chait, Co-Founder & COO of Hugo
May 11, 2020
This session's guest is someone whose company is enjoying an awesome time recently. April-2020 has been a huge month in their journey as they have been just backed and raised seed round investment from the likes of Google and Slack.
5 signs your company culture won’t beat the pandemic
April 23, 2020
Correcting poor company culture may not seem like a priority during a crisis, but this is exactly the right time to focus on becoming a stronger team and start something new.
The relentlessness of remote meetings in the Covid-19 era must stop
April 13, 2020
There are some unexpected trends amongst the many thousands of calendar events we have analyzed over the last few weeks that show the widespread challenges workers encounter when swapping the conference room for the living room.
5 Free and Discounted SaaS Tools to Get You Through Coronavirus
April 3, 2020
If you’re feeling the weight of being cloistered in your homes for several weeks now, have no fear: Team SaaStr has compiled a list of five great tools that you can use for free to get you through this time!
The Tools We Use For Remote Collaboration
March 24, 2020
It’s all up in the air at the moment, isn’t it? Uncertainty is a bit of understatement. In light of the Covid-19 pandemic the majority of us have zero clue as to what will happen next. So, what tools do we use to help us with remote collaboration?
Remote work: 4 must-have tips for doing it successfully
March 12, 2020
The novel coronavirus (COVID-19) is making teams all around the world thinking about remote work, and Drawboard knows how challenging remote work can be.
These Tech Companies are Squashing Meeting Culture
March 10, 2020
For some, the decision to hold fewer meetings is having surprisingly powerful benefits.
4 stellar ways to deliver customer support in shared channels
March 2, 2020
How Iress, Zendesk, Fastly and Hugo use Slack shared channels to offer exceptional customer service
8 ways CIOs can use technology in meetings
February 13, 2020
Meetings can be frustrating, as they often lead to scheduling and technical complications -- but today, enterprises are utilizing technology in meeting rooms to make them more beneficial.
How Hugo Makes Meetings More Meaningful With Trello
January 31, 2020
Let’s take a deeper look at how Hugo uses Trello to structure their meetings and manage their team located around the world.
Get Organized: Tools for Better Meetings
January 21, 2020
Meetings suck and everyone hates them. You can change that if you make your meetings more productive and efficient with these apps and tools.
6 SaaS Marketing Success Stories to Inspire Your Growth Strategy
January 6, 2020
We shared some of Hugo's growth tactics with Chris Onyett at Roketto to inspire your 2020 growth stragegy.
What meetings reveal about your company culture
December 12, 2019
Meetings are opportunities, they’re not just about satisfying an objective. That’s why 10X Meetings matter.
When the best ideas win
December 5, 2019
Meetings are the common operating system for teamwork. If we can innovate around how we collaborate, we can turn meetings into a new way of working that gives us a competitive advantage. This is an excerpt from 10X Culture, the new book of best-kept secrets of the world’s most successful teams.
4 internal tools to maximize your team’s efficiency [IMPACT Toolbox]
December 3, 2019
It’s pretty easy to point to tools that will improve the external results of your organization, like implementing video with Vidyard, tracking and optimizing your conversions in HubSpot, or expanding your reach with a podcast transcribed with Descript. Today we look at Hugo for meeting notes