6 Experts Share How They Use Customer Feedback to Build a Better Product
January 20, 2020
There is no shortage of feedback these days. But what is everyone doing with it? Hugo CEO and Co-Founder Josh Lowy shared their approach with the Gainsight team.
6 SaaS Marketing Success Stories to Inspire Your Growth Strategy
January 6, 2020
We shared some of Hugo's growth tactics with Chris Onyett at Roketto to inspire your 2020 growth stragegy.
13 Entrepreneurs Reveal The Technologies They Most Look Forward To
November 3, 2019
It’s amazing how new technology keeps coming up. We asked entrepreneurs and business owners about the technologies they most look forward to and here are the responses.
Why Collaboration Hubs Improve Communications
September 6, 2019
One of the big moves in the digital workplace space over the past year was the Slack IPO. So what is it we are talking about here? Slack describes itself not just as a collaboration enabled social network, but as a collaboration hub. A collaboration hub is software that influences the way teams work together, said Darren Chait, co-founder and COO of connected meeting notes software company Hugo.
HubSpot Marketplace updated to get free CRM users to buy apps
September 6, 2019
HubSpot introduces new features to marketing automation and CRM platform, and revamps its apps marketplace in hopes of driving revenue from newfound free-CRM customers. "Discoverability is critical to us -- so any effort a marketplace provides is critical -- we'll take the leads," said Darren Chait, cofounder and COO of Hugo, a San Francisco-based SaaS vendor of a meeting-notes sharing tool.
How Digital Natives Will Shape the Future Workplace
March 18, 2019
The future of the digital workplace is of course all about technology, more than anything though, it will be about how people interact with the technology. So what about the tools? Darren Chait, COO and co-founder of Hugo, which develops a meeting note platform that keeps teams connected, spends much of his time trying to understand the needs of key IT decision-makers, in particular CIOs, and how their perceptions around workplace technology are changing.
BlueJeans App Network features 25 enterprise integrations
March 12, 2019
BlueJeans Network has announced the launch of the BlueJeans App Network, a hub for BlueJeans’ certified integrations, including six new partner integrations among 25 on the app. “Workplace dynamics are changing, with meetings providing the ability to either hinder performance or improve operational efficiencies and increase productivity,” said Darren Chait, co-founder at Hugo.
What's Behind Slack's Secret IPO?
February 14, 2019
Workplace messaging vendor Slack recently filed a confidential registration for an IPO, becoming the latest of a group of richly valued tech enterprises to look to Wall Street. Darren Chait, COO and co-founder of Hugo, points out that collaboration and project management apps have traditionally worked their way into the enterprise through "shadow IT," in which buy-in and advocacy are promoted from the bottom up.
5 IT trends shaping 2019 CIO strategies
January 21, 2019
The ready availability cloud services has allowed users to experiment with new tools. But ease use is also creating new problems for vendors and CIOs alike. The term "SaaS fatigue" -- used by cloud vendors to describe the difficulty selling their products to oversubscribed SaaS customers -- increasingly describes how users feel, according to Darren Chait, co-founder and COO at Hugo, a meeting notes service.
AIOps tools supplement -- not supplant -- DevOps pipelines
January 7, 2019
AIOps can also be perceived as a layer that runs on top of DevOps tools and processes, said Darren Chait, COO and co-founder of Hugo, a provider of team collaboration tools based in San Francisco. Organizations that want to streamline data-intensive, manual and repetitive tasks -- such as ticketing -- are good candidates for an AIOps platform proof-of-concept project.
How Slack With G-Suite Matches Up Against Microsoft Teams
October 19, 2018
Darren Chait is co-founder of San Francisco-based Hugo, a meeting collaboration software for teams. He said that the company’s most used integrations are G Suite and Slack. He said that typically, there’s a lot of value in ecosystems, which means that once you commit to either Google or Microsoft for mail, calendar, file storage or other functionality there’s value in selecting these ecosystems for ancillary solutions like video conferencing, intranets or note-taking.
6 Rules for Nailing the Perfect Elevator Pitch
September 19, 2018
A polished elevator pitch requires a lot of rehearsal, and friends and mentors make for the most convenient audiences. But to find your blind spots, it's crucial to also practice it on people who don't know anything about your company, said Josh Lowy of Hugo, which develops collaboration software to make meeting notes more shareable