13 Entrepreneurs Reveal The Technologies They Most Look Forward To
November 3, 2019
It’s amazing how new technology keeps coming up. We asked entrepreneurs and business owners about the technologies they most look forward to and here are the responses.
Makers Weekly Podcast: Darren Chait
October 28, 2019
In this episode, I sit down with Darren Chait, Founder/COO of Hugo, at their San Francisco headquarters. Hugo is a connected meeting notes platform that integrates with all your favorite tools. Darren started Hugo to solve the problem of creating a more open and collaborative team culture. We discuss product analytics, pricing strategies, the importance of storytelling and much more!
How to Spend Less Than 10 Percent of Your Week in Meetings
October 28, 2019
There’s a lot to be said about how to do meetings better — fewer PowerPoints, fewer people, zero distractions. However, none of those tactics will move the needle enough on its own.
How to Leverage Culture as a Force for Growth - Remote Work Life Podcast
October 24, 2019
Today's guest is Darren Chait, Co-Founder and COO of Hugo. He and his cofounder have just authored a new book, 10X Culture -- on the transformative principles and ideas driving fast-growing teams to leverage culture as a force for growth, which has already been cited by Eric Yuan (Founder & CEO of Zoom) as “the manual I wish I had decades ago!”.
Is This the End of Customer Success Software as We Know It?
October 23, 2019
The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path?
Ascent Conference Insights: Bots, Data, and SaaS Culture
October 21, 2019
Suggestions on how automation can be leveraged and ways to use SaaS more efficiently peppered conversations with Zendesk and Hugo.
451 Research: Hugo looks to make team meetings more productive with its centralized meeting notes app
October 17, 2019
Well known analyst firm 451 Research recently looked at Hugo and the impact it's having on the meeting technology space for its subscribers.
What does your software stack say about gender equity in your business?
October 11, 2019
At Hugo, we often talk to our customers about what they think of our product, and how their business benefits from using it. Over the last few conversations, we noticed that a certain theme recurred: our customers told us that equity and the share of voice from certain team members were on the rise after using Hugo even for just a few weeks. We shared this story with Freshworks.
At Ascent, the Entrepreneurs and Marketing Stars Inspired us to Rise up with Them
October 8, 2019
Darren Chait, Hugo, introduced the concept that your team’s SaaS culture speaks volumes about your organization. Chait cited that the average company now uses 130 SaaS tools which makes data storage, retrieval and knowledge management particularly challenging.
New Book, 10X Culture, Reveals Best-Kept Secrets of the World’s Most Innovative Teams
October 7, 2019
Hugo, a San Francisco-based meeting technology company, today announced the release of a new book, 10X Culture, co-authored by co-founders Josh Lowy and Darren Chait and product education lead Rob Lennon.
How To 4x Daily Active Users With SaaS Onboarding Emails
October 6, 2019
Darren Chait co-founded Hugo (meeting note SaaS) with long-time friend, Josh Lowy in San Francisco in 2016 as they were bewildered by the state of meetings. Despite signing up many users, they needed to boost customer engagement to increase retention and learning. So they devised a pretty insane onboarding email strategy. This post explains…
Darren Chait On Creating A Meeting Notes Software
September 28, 2019
Darren Chait was recently interviewed by Starter Story about why and how we started Hugo.
3 Questions About Your Customer Support Effort
September 19, 2019
I recently caught up with Darren Chait, co-founder of Hugo, to discuss scaling customer support and our shared experience in managing customer experience debt. We’ve learned from working with our own customers that managing that effort can be boiled down to three questions your team can ask itself on a regular basis.
5 Lessons I Learned When I Created My App or SAAS: “Real relationships matter” with Mitch Russo
September 18, 2019
Many of our greatest wins have come off the back of genuine relationships we’ve built here. This is no surprise, but I’ve absolutely learnt the value of optimizing for real relationships — not superficial network relationships. Darren Chait was recently interviewed by Mitch Russo of Authority Magazine to discuss his journey with Hugo.
Sales Culture Podcast - It started with a cold email | Darren Chait HUGO |
September 18, 2019
Excited to share this conversation with Darren Chait, Co-Founder of HUGO, connected meeting notes platform that connects with your favorite tools. We talk about the future of work, what makes a great team and selling what people want.
Why Collaboration Hubs Improve Communications
September 6, 2019
One of the big moves in the digital workplace space over the past year was the Slack IPO. So what is it we are talking about here? Slack describes itself not just as a collaboration enabled social network, but as a collaboration hub. A collaboration hub is software that influences the way teams work together, said Darren Chait, co-founder and COO of connected meeting notes software company Hugo.