Hugo in the Media

Hugo, a San Francisco-based meeting technology company, has been hand-selected by some of the world’s most successful investors to be included as a ‘breakout startup’ at Web Summit, 'the largest technology conference on the planet.’ Josh Lowy opened Web Summit talking about Hugo on stage in front of 20,000 attendees.

Suggestions on how automation can be leveraged and ways to use SaaS more efficiently peppered conversations with Zendesk and Hugo.

Darren recently spoke at Hubspot's annual Inbound event in Boston with an audience of 27,000. He spoke about the Idea Meritocracy and how the best teams make decisions.

Hugo was honored to be first on stage before 29,000 people at Collision 2019 in Toronto. Collision is often described as North America's fastest-growing tech conference. At the very beginning — before keynotes from Justin Trudeau, Ev Williams (Medium founder), Seth Rogan, Ryan Holmes (Hootsuite founder), Tobias Lütke (Shopify CEO), and Joseph Gordon-Levitt — we had the supreme privilege of being the first of a handful of up-and-coming startups that got to share what we did with the crowd.

Josh gave a keynote presentation at Gainsight's Pulse 2019 conference on making your CS team a core driver of the business

Two entrepreneurs stumbled upon a few Summit keynote recordings and the Atlassian Team Playbook. What followed was the transformation of their business. Starting with a fractured team and a product struggling to find its place in the market, they emerged as a leader in their space with a tightly aligned team that is smashing their goals. Josh Lowy shared these lessons with attendees at the 2019 Atlassian Summit.

Darren joined a panel at LTV Conf talking about what the best teams are doing in teamwork.

Josh was on a panel discussing Why Executives are Doubling Down on Customer Success with leaders from other tech companies.

Josh recently spoke at Gainsight's Pulse Europe 2018 about How small CS teams can punch above their weight.

Josh joined the Gainsight team and more than 5,000 attendees to discuss how your Quarterly Business Review (aka Executive Business Review) is often a make-or-break moment in your customer relationship.

Darren Chait co-founded Hugo (meeting note SaaS) with long-time friend, Josh Lowy in San Francisco in 2016 as they were bewildered by the state of meetings. Despite signing up many users, they needed to boost customer engagement to increase retention and learning. So they devised a pretty insane onboarding email strategy. This post explains…

I recently caught up with Darren Chait, co-founder of Hugo, to discuss scaling customer support and our shared experience in managing customer experience debt. We’ve learned from working with our own customers that managing that effort can be boiled down to three questions your team can ask itself on a regular basis.

As co-founders of a tech company in 2019, it's easier than ever to talk about differences in the experience of women and gender minorities compared to men in tech. Fueled by recent changes in the cultural climate (such as #MeToo), what was once an unspoken issue is now at the forefront, more than ever. Hugo's Darren Chait shared their views on the impact of team tools on achieving gender equity.

Hugo's Rob Lennon wrote for Thrive Global on how meetings CAN spark joy.

Marketers are known for managing much more than their own piece of the puzzle. Their cross-functional nature means they interface with nearly every team, and their work relies on the progress of product and engineering teams. Production setbacks lead to pushed-back launch timelines, delayed attribution metrics, and decreased brand equity, all of which fall on the shoulders of marketing teams. The Hugo team wrote for the Atlassian Work Life Blog on how marketers become better at collaboration.

What do FIFA, Uber, Theranos and Game of Thrones have in common? The answer: Hierarchy. Implicit in this list is an almost feudal, territorial wrestling with power, leadership and the estate of domain. Josh Lowy, Co-founder & CEO of Hugo shared his views on how to resolve company fiefdoms.

For success in business, we religiously need to test and iterate. What does that mean? It means listening to your customers, testing ideas, sticking with what works and trying again. But when it comes to acting on customer feedback, what should we do, how fast should we act, who should we listen to? That's what we discuss today with the two Founders of Hugo Darren Chait and Josh Lowy.

Think you know meeting notes? Think again. Savvy companies use them to foster transparency and innovation. Here’s how. The Hugo team wrote for Atlassian's Work Life blog on the new way of doing things –with meeting notes.

How would you describe your company culture? When confronted with this question, it’s normal for most entrepreneurs to see culture as this nebulous, vague afterthought. But the truth is, company culture can have more of a concrete impact on the success of your business than you may imagine.

No matter how much I read or how many people I talk to, very few people talk about exactly how to handle customer insights. What should we do with this customer feedback? We have quickly realized that approaching this in the right way can offer you and your product a huge unfair advantage. We shared our approaches to handling customer insights with the team at Chameleon.

Hugo was recognized as one of 23 best SaaS apps for demonstrated excellence and customer outcomes.

Hugo, the connected meeting notes platform, has announced that Gradient Ventures, Google´s AI-focused investment fund, led the company´s recent USD 6.1M seed financing round with participation from Slack Fund, Founder Collective and Entrée Capital, the company said.

Hugo has announced that Gradient Ventures led the company’s recent $6.1 million seed financing round with participation from Slack Fund, Founder Collective, and Entrée Capital.

Hugo, a San Francisco, CA-based connected meeting notes platform, raised 6.1m in seed funding.

Workplace productivity software has had an insane year with slick subscription tools popping up seemingly each new day. VCs have been backing the tools en masse, and startups are continuing to find new holes in company workflows that can be patched with a new service. Today, Hugo announces more than $6m in seed funding.

Meeting notes startup Hugo Corp. today revealed that it has raised $6.1 million in funding to continue to hire more people and accelerate product development.

Hugo, a San Francisco-based meeting technology company, has been hand-selected by some of the world’s most successful investors to be included as a ‘breakout startup’ at Web Summit, 'the largest technology conference on the planet.’ Josh Lowy opened Web Summit talking about Hugo on stage in front of 20,000 attendees.

Hugo, a San Francisco-based meeting technology company, today announced the release of a new book, 10X Culture, co-authored by co-founders Josh Lowy and Darren Chait and product education lead Rob Lennon.

We are excited to finally announce the release of Hugo’s first white paper on gender and voice equity in the workplace! Foundational Approaches to Gender Equity in Tech is based on industry studies along with our own survey in collaboration with AWIP (Advancing Women in Product). The results have been incorporated into this white paper, which we are releasing today in partnership with Atlassian, BlueJeans, and Freshworks.

Combining these two themes, productivity improvement and open platforms, can lead to an exponentially positive impact on a company’s bottom line. For this reason, on Monday we announced the BlueJeans App Network, which includes one of our latest partner integrations—Hugo.

Today we launched the BlueJeans App Network—a hub for BlueJeans’ certified integrations that makes it easier for CIOs and organizations to connect workflows and drive productivity in the modern workplace. Hugo and BlueJeans deliver an integrated workflow that enables collaborative notetaking alongside the BlueJeans immersive meeting experience.

Hugo, a San Francisco-based productivity software company, today announced a partnership with BlueJeans, the world’s leader in cloud video conferencing.

Exploring how Hugo has built a contextual user journey both in the product and through emails that is turbo-boosting their growth.

Darren became frustrated with how inefficient meetings were, so he came up with a solution.

Darren Chait - COO & Co-Founder of Hugo describes how live video support and proactive tech skyrocketed their CSAT.

DARREN CHAIT is the co-founder and COO at Hugo.team – an app that provides centralized, searchable meeting notes that connect with your favorite tools. In this interview, we discuss how asynchronous communication is one of the solutions for your time zone woes, why meeting notes make your meetings more powerful, and why having a comfortable office is more than just comfort.

Darren Chait, co-founder of collaborative note-taking app Hugo, talks about the importance of keeping track of meeting notes and asynchronous collaboration.

In this episode you will learn everything about a remote company culture, how to build a positive culture and how important it is for a distributed company to have an open culture.

Darren Chait is the co-founder and COO of Hugo, a SaaS product that provides connected meeting notes for teams. There are some great lessons in this interview about figuring out your value prop and messaging, how the most straightforward solutions are often the best business opportunities and using product-led growth to drive user adoption and revenue.

This week on Product Love, I sat down with Darren Chait, the co-founder and chief operating officer of Hugo, a connected meeting notes software.

Meetings tend to be the bane of every working individual in this world. Co-founder and COO of Hugo, Darren Chait, is all about saving time and making fast-moving teams to make meeting insights shareable and actionable

In this episode, Darren Chait, Co-Founder and COO at Hugo & Co-Author of 10x Culture, as we discuss how to 10x your culture.

I recently spoke with Darren Chait from Hugo about their limit of 4-hours of meetings per week, and how meetings (specifically, sharing meeting notes openly with your organization) can positively affect your culture.

I’m Jeroen from Salesflare and this is Founder Coffee. For this thirty-fourth episode, I talked to Darren Chait, co-founder of Hugo, a platform that brings all your meeting notes together in one place and connects them with all the tools you use.

Asynchronous working could offer a different way of structuring the working week, say enthusiasts.

You're saving a fortune on your travel budget. You know where everyone is, all the time. Your company values say everyone has to be collaborative, engaged and productive so everybody invites everyone to every single meeting. And nobody dares say no. Result - your team spend all day in virtual meetings and their productivity (and will to live) dives.

Work always comes with challenges from overstuffed task lists and unclear communication to office bullies and apathetic bosses. But remote work puts the spotlight on a set of specific workplace issues. We interviewed Darren Chait to talk about culture in a remote-first world.

Tons of new distractions are surfacing these days. Here are a few ideas for helping to maintain your focus in these strange times.

As technologists and business strategists emerge from the immediate scramble of scaling up distributed workforces in response to the COVID-19 crisis, they're confronting the even more daunting task of adjusting digital strategies and business models for sustainability in a post-pandemic world. Darren Chait was interviewed about his views.

Here’s what to do before, during and after a remote meeting to make it a success.

For some, the decision to hold fewer meetings is having surprisingly powerful benefits.

How Iress, Zendesk, Fastly and Hugo use Slack shared channels to offer exceptional customer service

Let’s take a deeper look at how Hugo uses Trello to structure their meetings and manage their team located around the world.

There is no shortage of feedback these days. But what is everyone doing with it? Hugo CEO and Co-Founder Josh Lowy shared their approach with the Gainsight team.

We shared some of Hugo's growth tactics with Chris Onyett at Roketto to inspire your 2020 growth stragegy.

It’s amazing how new technology keeps coming up. We asked entrepreneurs and business owners about the technologies they most look forward to and here are the responses.

It’s pretty easy to point to tools that will improve the external results of your organization, like implementing video with Vidyard, tracking and optimizing your conversions in HubSpot, or expanding your reach with a podcast transcribed with Descript. Today we look at Hugo for meeting notes

Well known analyst firm 451 Research recently looked at Hugo and the impact it's having on the meeting technology space for its subscribers.

Despite all their challenges, meetings - both in person and online - remain one of the most important components of teamwork. They enable people to discuss ideas, make decisions, and build relationships. Unfortunately, meetings are still so plagued with problems. Hugo was again included in this year's short list along with seven others.