Strengthen customer relationships. Keep everyone aligned. Improve retention. Communicate your value. The QBR is a big customer meeting with big goals. Learn how to ace it.
A Voice of the Customer (VoC) program is important, but it's equally important to evaluate and synthesize what you learn into actionable insights for improving your brand. Here's how.
How software helps improve your customer relationships.
Practical tips—and examples—to help write your next meeting request email.
I’m often asked about the biggest differences between the corporate and startup worlds, having made the switch from corporate law to start Hugo in San Francisco. It wasn’t trading my suit for a hoodie or my latte for a RedBull.
Creating an excellent handoff plan between your Sales and Customer Success teams makes the transition seamless. Use these meeting and email templates to get started.
With finite resources and conflicting information, making decisions is not always easy.