The Hugo Blog

We're fascinated with all things that make teams tick. Check out some of our thoughts and the latest from the Hugo team below

New in Hugo 6/12/18

We're excited to announce the latest batch of updates to Hugo - @Mention Highlights, Agenda alerts and support for Github

Product Updates

June 12, 2018

New in Hugo 6/04/18

We're excited to announce the latest batch of updates to Hugo - User groups and a Template Library

Product Updates

June 4, 2018

New in Hugo 05/29/18

We're excited to announce the latest batch of updates to Hugo. Read more about templates, agendas and full screen mode.

Product Updates

May 29, 2018

Three Reasons Why Meeting Notes Should be a Team Sport at Your Company

Meetings and tools for meetings are in a pretty bizarre state in most companies, especially in contrast to all of the other tools and processes that businesses commit to.


May 25, 2018

Why Team Alignment Should Be Your Startup’s Holy Grail

As a startup guy, my world is full of buzzwords. We’re disrupting a space, have pivoted, got our minimum valuable product (MVP) out to our total addressable market (TAM) and even had a ‘.ai’ domain name. Undoubtedly, one of my ‘favorites’ is ‘team alignment’.


May 23, 2018

New in Hugo 05/15/18

Learn about our new one-click actions - turn a snipet from your note into action.

Product Updates

May 15, 2018

Why Making your Business More Transparent will Make Your Customers Happier

I’m often asked about the biggest differences between the corporate and startup worlds, having made the switch from corporate law to start Hugo in San Francisco. It wasn’t trading my suit for a hoodie or my latte for a RedBull.


May 7, 2018

Hugo Highlight: A chat with Ben Greve on how Hugo helps him design more efficiently

This series highlights members of our awesome team, the work they do, and how they do it! Meet our Lead Designer, Ben.

Hugo Team

May 3, 2018

Three Reasons for Customer Success teams to forget their CRM

Everyone knows that Customer Success Managers wear many hats. Whilst CRMs are an important part of your software stack, let me tell you why a CRM should not be your team's core customer success tool.

Customer Success

April 30, 2018

Five ways that qualitative feedback makes you a better Product Manager

Product Managers are like the "CEO of the product" as Ben Horowitz put it. While the web is out fighting about the validity of this analogy, we're here to help you deal with two issues that CEOs and PMs alike struggle with.


April 24, 2018

New in Hugo 04/23/18

It's been a huge week at Hugo! You'll be excited by recurring events, sharing Hugo notes outside your team, checkboxes, automated CRM updates and more!

Product Updates

April 23, 2018

Why we care about communication between tools as much as communication between people

Did you know that less than 10% of businesses are able to execute their strategy because of poor internal alignment? We think that the 'poor communication' debate over-indexes on the people part of the problem.


April 20, 2018

Why don’t people focus on insights from conversations these days?

We have noticed a funny trend that has been gaining momentum over the past few years. It’s easier for organizations to become disconnected from their customers needs, than it is to stay connected to them!

Customer Success

April 18, 2018

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