The Hugo Blog

Our views on what makes the best teams tick.

November 11, 2019

The culture of customer tradeoffs

With finite resources and conflicting information, making decisions is not always easy.
October 3, 2019

[Book: 10X Culture] Best-Kept Secrets of the World’s Most Innovative Teams

Learn about the 4-hour meeting week and 25 other game-changing secrets to super-charge teamwork.
September 4, 2019

The 2019 Customer Success Technology Market Map

For customer success managers (CSM), the tools of the trade are growing increasingly sophisticated… and numerous. From 2019 to 2024, the customer success (CS) platforms market is projected to grow from $854 million to $2.66 billion.‍ Our 2019 customer success market map gives you an overview of the tools used by leading customer success teams.
July 29, 2019

Can Tech-Touch be High-Touch? We Think So.

Exploring how automation can produce a deeper human connection.
July 3, 2019

Hugo featured in Constellation ShortList™ for Augmented Meeting Services

Hugo was selected by Constellation Research in a shortlist of 6 solutions to know.
June 27, 2019

How to Take Meeting Notes Your Colleagues Will Actually Use [Templates & Examples]

Whether you’re running daily stand-ups or hosting weekly one-on-ones, the following best practices can improve note-taking across a range of meeting types.
June 25, 2019

How to Create Effective Meeting Agendas for Productive Meetings

Truly effective meetings are actually born long before the meeting date, even before invites are sent out.
June 21, 2019

How to Run Effective Meetings: Strategy, Tactics, and the Almighty Agenda

June 3, 2019

The 4-Hour Meeting Week

My first day at work was a breeze until my boss Josh told me about our 10% rule.
May 31, 2019

Up-and-coming start-ups: Hugo opens for Trudeau at Collision ‘19

Hugo was honored to be first on stage before 29,000 people at Collision 2019 in Toronto this year. Read more about our experience.
May 7, 2019

Announcing the release: Foundational Approaches to Gender Equity in Tech

We are excited to finally announce the release of Hugo’s first white paper on gender equity in tech! Readers will come away with an idea of their ideal communications tool stack.
May 6, 2019

Rosanne Saccone of BlueJeans on how to impact the future of gender equity in tech

In conversation with Rosanne Saccone, Chief Marketing Officer at Bluejeans. Rosanne has a holistic view on the evolution and potential future of gender equity in tech.

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