The Hugo Blog

We're fascinated with all things that make teams tick. Check out some of our thoughts and the latest from the Hugo team below
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IdeaMensch Interview with CEO & Co-founder, Josh Lowy

Josh was recently interviewed by IdeaMensch, sharing our journey with Hugo and the key lessons learnt along the way.

Hugo Team

October 18, 2018

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Global SaaS Growth Summary Part 1: A Look at the Forecasts and Pioneering Leaders

SaaS is set to see exponential growth in the next few years. Let's look at some predictions as well as the countries and companies leading the way.

Trends

October 15, 2018

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Hugo, Freshworks Announce Integrations to Power Customer Engagement Suite

Hugo offers a collaborative meeting solution for Freshworks teams through integrations with Freshsales, Freshdesk and other Freshworks products. Freshworks customers can now connect customer-facing teams to the broader organization, with shareable and actionable meeting insights via Hugo. Hugo translates customer insights into work for other teams; enables dramatic improvements in team alignment and velocity

Product Updates

October 11, 2018

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The Future of Work Is Almost Here: 4 Facts from the "Future of Jobs" Report

Our roles in society will soon change drastically. Check out our favorite facts from the World Economic Forum's new report on the future of work.

Trends

October 2, 2018

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Hugo Teams up with Atlassian to Power the Future of Meeting Collaboration

Hugo introduces multiple Atlassian integrations including Built for Jira Software, Jira Service Desk, Trello and Confluence. Integrations enable 40 percent prospective reduction in meeting attendance and dramatic improvements in team alignment and velocity. Improves team alignment and breaks down silos between departments

Product Updates

October 2, 2018

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How the Most Successful Organizations Unlock Productivity and Alignment

Today, less than 10 percent of all organizations successfully execute their business strategy. What is it about that 10 percent that enables their success? Hugo recently wrote for CEO World on how these companies are able to execute successfully.

Management

August 23, 2018

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New in Hugo 8/14/18

We're excited to announce the latest batch of updates - enhancements to our Slack inetgration, and the release of our new Meetrics reports

Product Updates

August 14, 2018

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Hugo integrates with Zoom to Improve the Future of Meetings

San Francisco-based productivity software company, Hugo, today announced the integration of its meeting notes software with Zoom Video Communications. As one of the first integrations in Zoom’s new marketplace, the integration combines the two platforms to create an end-to-end online meeting solution.

Product Updates

August 8, 2018

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How Startups Can Forge the Right Relationships

What's the secret to startup success? Start with your team — developing the right relationships with your members and cultivating transparency can make you ready to handle any challenge.

Management

August 7, 2018

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Hugo Featured as a 'Top 10 Slack App to Make Work Easier'

Meetings are opportunities to exchange valuable insights, reports, and updates with your team—if someone remembers to write them down before leaving the room. Hugo was recently featured by BubbleIQ as a Top Ten Slack App to Make Work Easier.

Meetings

August 7, 2018

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New in Hugo 8/6/18

We're excited to announce the latest batch of updates - copying agendas to Google Calendar and enhancements to our Confluence integration

Product Updates

August 6, 2018

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Digitally Enhancing Customer Relationships

While there are many ways to use software — as evidenced by the exploding SaaS market — improving your customer relationships is a surefire way software can deliver increased value to your operations.

Customer Success

August 5, 2018

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Take note, take action: the innovator’s guide to meeting notes

Think you know meeting notes? Think again. Savvy companies use them to foster transparency and innovation. We talk to Atlassian, who are defining the 'Future of Work' about how to use meeting notes for ultimate team performance.

Meetings

July 31, 2018

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Take the Initiative to Make Your Business More Transparent

Traditionally, a 'need-to-know' basis was the status quo of all companies. But in the ever-evolving landscape of business, transparency has proven to be the advantageous strategy today. Is your business benefiting from an open culture?

Management

July 26, 2018

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What Makes (And Breaks) A Great Company Culture?

Company culture is often treated as a nebulous afterthought. But the truth is that it can have a more concrete impact on the success of your business than most other factors. Is your organization's culture connecting your employees or dividing them?

Management

July 23, 2018

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Your Company's Secret Weapon?

Whether speaking to customers or convening internally, meeting notes can reveal valuable insights. We were recently featured by the Colorado Biz Magazine talking about meeting notes as a company's secret weapon.

Meetings

July 2, 2018

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Sharing is Caring: Why Startups Need to Look Inside

If there’s one thing that’s more available than ever for founders in 2018, it’s advice. Not a day goes by without someone recommending a book, blog, podcast or conference that I can’t miss, or someone I ‘have to meet’. We recently shared our advice on why startups need to look inside first, with Startups.co.

Management

June 28, 2018

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Four Alternatives to the Team All-Hands

All-hands meetings are part and parcel of Silicon Valley. You would be hard-pressed to find a tech company where this regular meeting isn’t ingrained in process. We recently shared our views with the RecruitLoop team on alternatives to the All-Hands to increase the value and reduce the cost!

Management

June 26, 2018

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How we became "the Best Meeting Note Solution for Atlassian"

We recently took part in Atlassian's AppWeek in Portland, ending the week with a brand new integration for Jira, Confluence and Stride, making us 'the best meeting note solution for Atlassian teams'.

Hugo Team

June 25, 2018

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Closing the Loop - Customer Insight to Action in Minutes

Why and how to leverage customer insights to create a successful product - as featured on the Chameleon Blog.

Management

June 22, 2018

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New in Hugo 6/12/18

We're excited to announce the latest batch of updates to Hugo - @Mention Highlights, Agenda alerts and support for Github

Product Updates

June 12, 2018

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New in Hugo 6/04/18

We're excited to announce the latest batch of updates to Hugo - User groups and a Template Library

Product Updates

June 4, 2018

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New in Hugo 05/29/18

We're excited to announce the latest batch of updates to Hugo. Read more about templates, agendas and full screen mode.

Product Updates

May 29, 2018

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Three Reasons Why Meeting Notes Should be a Team Sport

Meetings and tools for meetings are in a pretty bizarre state in most companies, especially in contrast to all of the other tools and processes that businesses commit to.

Meetings

May 25, 2018

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Why Team Alignment Should Be Your Startup’s Holy Grail

As a startup guy, my world is full of buzzwords. We’re disrupting a space, have pivoted, got our minimum valuable product (MVP) out to our total addressable market (TAM) and even had a ‘.ai’ domain name. Undoubtedly, one of my ‘favorites’ is ‘team alignment’.

Management

May 23, 2018

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New in Hugo 05/15/18

Learn about our new one-click actions - turn a snipet from your note into action.

Product Updates

May 15, 2018

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Making your Business More Transparent Will Make Customers Happier

I’m often asked about the biggest differences between the corporate and startup worlds, having made the switch from corporate law to start Hugo in San Francisco. It wasn’t trading my suit for a hoodie or my latte for a RedBull.

Management

May 7, 2018

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Hugo Highlight: A chat with Ben Greve

This series highlights members of our awesome team, the work they do, and how they do it! Meet our Lead Designer, Ben.

Hugo Team

May 3, 2018

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Three Reasons for Customer Success teams to forget their CRM

Everyone knows that Customer Success Managers wear many hats. Whilst CRMs are an important part of your software stack, let me tell you why a CRM should not be your team's core customer success tool.

Customer Success

April 30, 2018

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Five ways that qualitative feedback makes better Product Managers

Product Managers are like the "CEO of the product" as Ben Horowitz put it. While the web is out fighting about the validity of this analogy, we're here to help you deal with two issues that CEOs and PMs alike struggle with.

Management

April 24, 2018

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New in Hugo 04/23/18

It's been a huge week at Hugo! You'll be excited by recurring events, sharing Hugo notes outside your team, checkboxes, automated CRM updates and more!

Product Updates

April 23, 2018

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Communication between tools > Communication between people

Did you know that less than 10% of businesses are able to execute their strategy because of poor internal alignment? We think that the 'poor communication' debate over-indexes on the people part of the problem.

Management

April 20, 2018

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Why don’t people focus on insights from conversations?

We have noticed a funny trend that has been gaining momentum over the past few years. It’s easier for organizations to become disconnected from their customers needs, than it is to stay connected to them!

Customer Success

April 18, 2018

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