The Hugo Blog

Our views on what makes the best teams tick.

February 10, 2020

5 Types of Meetings Worth Having, and How to Get Them Right

How to prepare for, structure, and manage various types of meetings, including sample agenda templates.
December 19, 2019

The Zen of Calendar-Centric Meeting Notes

Why saving meeting notes in folders is a big problem.
December 19, 2019

5 sample meeting agenda examples [plus 40+ templates]

See 5 sample meeting agendas for a variety of types of meetings. (Plus, grab 40+ agenda templates!)
December 12, 2019

What meetings reveal about your company culture

Meetings are opportunities, they’re not just about satisfying an objective. That’s why 10X Meetings matter.
December 11, 2019

5 Tips for Managing Meeting Tasks and Action Items

5 guidelines to managing your tasks and action items in your meetings.
December 6, 2019

27 Best Meeting Tools (Video, Notes, Scheduling, Whiteboarding, Hardware)

There are a lot of tools to make meetings better, especially when there are virtual participants. Best of all, many of them are free.
December 2, 2019

Robert's Rules of Order for Modern Meetings

Learn how to use the most-widely adopted framework for meetings run on parliamentary procedure.
November 27, 2019

How to Write the Minutes of Any Meeting [Samples and Templates]

How do you take minutes of a meeting? Is there a specific structure you have to follow? What do you include in your meeting minutes? Get your questions answered!
November 11, 2019

The culture of customer tradeoffs

With finite resources and conflicting information, making decisions is not always easy.
October 3, 2019

[Book: 10X Culture] Best-Kept Secrets of the World’s Most Innovative Teams

Learn about the 4-hour meeting week and 25 other game-changing secrets to super-charge teamwork.
September 4, 2019

The 2019 Customer Success Technology Market Map

For customer success managers (CSM), the tools of the trade are growing increasingly sophisticated… and numerous. From 2019 to 2024, the customer success (CS) platforms market is projected to grow from $854 million to $2.66 billion.‍ Our 2019 customer success market map gives you an overview of the tools used by leading customer success teams.
July 29, 2019

Can Tech-Touch be High-Touch? We Think So.

Exploring how automation can produce a deeper human connection.

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