What is being tested?
What is being measured/evaluated?
Example questions to ask
Negative Feedback / Concerns
Notes / Quotes for Marketing
User testing is a critical part of any good design process. It’s also highly dependent on what product or digital experience you are trying to test. So, acknowledging that there is no perfect template that will cover every user testing scenario, this example usability testing meeting agenda is designed to be a good starting point for you to craft your own user testing plan.
Before any user testing session, make sure that all of your project information is clearly noted, and that you have a clear understanding of what you want to achieve in this exercise. Note specifically what is being tested and how it is being measured, whether that be qualitatively or quantitatively. All of this should be done before the user testing even begins.
Then, when it comes to the test, you will want to give the user an introduction to what you are trying to achieve, thank them for their time, and set them up to be a successful and helpful tester.
At this point, the instructions that you give them will be entirely up to you and what you’re trying to test. As they go through the instructions, it’s often useful to ask questions to learn more about their motivations for one decision or another. Example Questions for a usability test are included here but there are many other great questions that you might want to ask.
During, or after the meeting, you will want to summarize the key takeaways for the rest of the team and for yourself later. There is space for these summaries at the bottom of this sample agenda.