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A skip one-on-one meeting is a meeting with managers or senior leaders in the company with those who are in junior positions. It is important not to have the meeting with a direct report in order to get honest and accurate feedback. To be truly effective you must create an environment in which the employee feels comfortable. Ideally, the manager should have a relationship with the individual being interviewed. Remember these sessions are about listening and learning from different perspectives in the organizations.
Managers should come armed with questions about the business based on data they’ve reviewed in advance — both qualitative and quantitative.
Here are some questions you might want to ask in your one-on-ones:
Skip-level one-on-one meetings are an excellent tool to gain insight into your company's culture, strengths, and shortcomings. If you manage managers, setting up a recurring meeting with their direct reports is a great way to gain an accurate understanding of how your direct reports are leading. Additionally, you get insight into how your employees are feeling about the business, culture, and leadership. Lastly, it allows you to uncover the obstacles that are preventing teams from producing their best work.
Learn more about Mike's skip-level meeting's here.
Michael Brown is the COO of Newfront Insurance, a modern insurance brokerage that leverages technology to vastly simplify the buying process for clients and the selling process for brokers. Mike grew up in the Bay Area and attended Yale University (BA) and Stanford Business School (MBA). Mike has an exceptional track record in business, with stints at McKinsey and executive leadership positions at Facebook and Twitter, followed most recently by the role of Regional General Manager, Asia for Uber between 2015-2017.
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